Attentive integration

This guide applies only when selling pre-orders through Purple Dot's own checkout. Pre-orders sold through the Shopify checkout benefit from the same tracking as your regular sales.

If you have enabled Attentive tracking on the Integration settings page in the Merchant Portal, the Purple Dot checkout automatically sends certain events to TikTok via the Events API.

Steps to connect

1. Head to the Settings tab on the left-hand side of your Merchant Portal dashboard.

2. Click Integrations

3. Under Attentive, you can enter your Attentive Custom App API Key, Sign-up Source ID and Country.

4. Hit Save.

Attentive Custom App API Key

To get your Attentive Custon App API Key, please create a custom app inside attentive (instructions here) https://docs.attentive.com/pages/create-and-manage-custom-apps/

Called "Purple Dot"

Access Permissions

Write Access for Custom Events
Write Access for Subscribers

Sign-up Source ID

To get the Sign-up Source ID you need to send an email like this to your Attentive account manager:

To: [e-mail] (or account manager if you have one)

CC: <business contact email>

Subject: Sign-Up Source ID for Creating Subscribers Using Custom App - Purple Dot

Hi Attentive Team,

We use Purple Dot (www.getpurpledot.com) to transact our customers when they purchase a pre-order. We would also like to collect SMS subscribers in the Purple Dot checkout.

We have created the Purple Dot custom app and provided Purple Dot with the API Key. Please can you provide them with a Sign-up Source ID?

One of the Purple Dot team is in cc if you need more information.

Thanks,